FAQ & Site Info

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

It will take usually between 1-3 business days.

You can place an order from any country, we ship Worldwide.

We have an office in Serbia; Supply warehouses in: USA; High-Quality vendor contacts in: China

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

All inquiries can be forwarded through eCrater contact page.

You can be absolutely sure that all purchases here are safe and secure.

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.